Can’t update your iPhone or iPad to the latest version of iOS? Here’s how you fix the problem .
Apple has just announced the latest update to iOS, iOS 9.3.
As with previous updates, this operating system is completely free to all existing Apple users, which means that there's going to be a big rush as people will all want to install it at the same time. For the most part, the iOS updates are easy to install and don't cause any problems, but there's one that can really get in the way: 'Unable to verify update', which is your iPhone or iPad will say is because 'you are no longer connected to the internet', even though you are.
The good news is that this error message has been around for a
few years and the fix has stayed the same. Below, I'll take you through
all of the possible issues nad how to fix them. I've split this article
into two parts. First, there are regular updates (official Apple
launches, such as iOS 9.3) and then there are beta updates (those that
you have to sign up to get). Each one is handled slightly differently,
so make sure you're reading the right section.
Important: Before you start, make sure that your device is connected to the internet. Ignore the Wi-Fi symbol, but open up Safari and try and load a web page. If that works, you are connected. If it doesn't work try toggling Wi-Fi on and off, and rebooting your Apple device. Finally, make sure that you're on a regular home network, as some company Wi-Fi networks and hotspots may filter out the connection to the Apple update servers.
Apple has just announced the latest update to iOS, iOS 9.3.
As with previous updates, this operating system is completely free to all existing Apple users, which means that there's going to be a big rush as people will all want to install it at the same time. For the most part, the iOS updates are easy to install and don't cause any problems, but there's one that can really get in the way: 'Unable to verify update', which is your iPhone or iPad will say is because 'you are no longer connected to the internet', even though you are.
Important: Before you start, make sure that your device is connected to the internet. Ignore the Wi-Fi symbol, but open up Safari and try and load a web page. If that works, you are connected. If it doesn't work try toggling Wi-Fi on and off, and rebooting your Apple device. Finally, make sure that you're on a regular home network, as some company Wi-Fi networks and hotspots may filter out the connection to the Apple update servers.
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